Returns
Returns & Exchanges
We are finalizing our returns policy ahead of launch. This page will be updated with complete, accurate terms before FRANSSOR opens for orders.
Return Window
To be confirmed —our return window will be published here.
Condition for Returns
Items should generally be unworn, unwashed, and returned with all original tags attached.
How to Start a Return
Contact us via the contact page with your order number and we will guide you through the process.
Refunds
To be confirmed —refund timing and method will be published here.
Exchanges
To be confirmed —whether direct exchanges are offered will be confirmed here.
Final Sale Items
Any items marked as final sale at checkout are not eligible for return or exchange.
Questions
Reach us any time at support@franssor.com.